
Overview
Auxi Services delivers comprehensive apartment turn services for multifamily communities nationwide. Our streamlined operations cover everything from initial assessment to final make-ready, reducing vacancy time and maintaining property standards.
What's Included
What Is a Multifamily Turn?
A multifamily turn (also called a make-ready or unit turnover) is the complete process of preparing a vacant apartment unit for the next tenant. When a resident moves out, the unit must be assessed, repaired, painted, cleaned, and inspected before a new lease can begin. The speed and quality of this process directly impact a property's revenue — every day a unit sits vacant is lost income. For multifamily communities with high turnover, efficient turn operations are critical to maintaining occupancy rates, resident satisfaction, and net operating income. Auxi manages the entire turn lifecycle with coordinated crews, standardized quality checklists, and real-time progress tracking through our platform.
The Turn Process
Auxi follows a structured turn process designed to minimize vacancy days while maintaining high quality standards. Every step is tracked in our platform with photo documentation and real-time status updates.
- 1. Unit Assessment — Full condition inspection with photos and scope determination
- 2. Scheduling — Crew deployment coordinated with property management
- 3. Repairs & Prep — Drywall repair, texture, and surface preparation
- 4. Paint — Full or touch-up painting per property standards
- 5. Flooring — Repair, replacement, or deep cleaning as needed
- 6. Appliances — Testing, replacement, and installation
- 7. Deep Clean — Full unit cleaning including appliances and fixtures
- 8. Final Inspection — Quality assurance check with photo documentation
Who We Serve
Auxi provides multifamily turn services for property management companies and owners of apartment communities. Our platform is built for the volume, consistency, and speed that multifamily operations demand.
- Multifamily property management companies
- Apartment community owners and investors
- REITs with multifamily portfolios
- Affordable housing operators
- Student housing communities
- Military housing providers
Turn Cost Factors
Pricing for multifamily turns varies based on unit size, condition, scope of work, and volume. Light turns (paint, clean, minor repairs) typically range from $500–$1,500 per unit. Full turns with flooring, appliances, and major repairs range from $2,000–$6,000+ per unit. Bulk turn operations receive volume pricing. Auxi provides transparent, line-itemized pricing for every turn — no hidden fees. Property managers pay only for work performed, with photo documentation before and after.
Turn Metrics & KPIs
Auxi tracks key performance indicators for every turn operation to help property managers optimize their vacancy management. Our platform provides real-time visibility into the metrics that matter most.
- Average turn time (days from vacancy to ready)
- Turn cost per unit
- Recurring turn volume
- Quality inspection pass rate
- On-time completion percentage
- Crew utilization and scheduling efficiency
Auxi vs. Traditional Contractors
How our integrated facility operations model compares to managing individual contractors.
| Category | Auxi Integrated Model | Traditional Single-Contractor |
|---|---|---|
| Vendor Coordination | Single point of contact manages all trades | You manage each contractor separately |
| Emergency Response | 24/7 dispatch with coordinated rapid mobilization | Scramble to find available contractors |
| Scheduling & Logistics | Integrated scheduling across all scopes | Multiple schedules to track & reconcile |
| Work Order Management | Centralized digital tracking & documentation | Fragmented across vendors and inboxes |
| Accountability | One partner owns scope, quality, and outcomes | Blame-shifting between contractors |
| Reporting | Unified operational reporting & status updates | Disconnected or no structured reporting |
| Scalability | Scales from single property to large portfolio | Rebuild vendor lists for every new site |
| Cost Predictability | Structured pricing, packages, and proposals | Variable bids from multiple vendors |
| Compliance & Docs | Insurance, licensing, and W-9s maintained | Must collect and verify from each vendor |
| Recurring Maintenance | Preventive programs built into operations | Reactive — issues found after damage occurs |
Auxi
Single point of contact manages all trades
Traditional
You manage each contractor separately
Auxi
24/7 dispatch with coordinated rapid mobilization
Traditional
Scramble to find available contractors
Auxi
Integrated scheduling across all scopes
Traditional
Multiple schedules to track & reconcile
Auxi
Centralized digital tracking & documentation
Traditional
Fragmented across vendors and inboxes
Auxi
One partner owns scope, quality, and outcomes
Traditional
Blame-shifting between contractors
Auxi
Unified operational reporting & status updates
Traditional
Disconnected or no structured reporting
Auxi
Scales from single property to large portfolio
Traditional
Rebuild vendor lists for every new site
Auxi
Structured pricing, packages, and proposals
Traditional
Variable bids from multiple vendors
Auxi
Insurance, licensing, and W-9s maintained
Traditional
Must collect and verify from each vendor
Auxi
Preventive programs built into operations
Traditional
Reactive — issues found after damage occurs
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Multifamily Turn Services — FAQs
Common questions about our services, pricing, and process.
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Multifamily Turn Services Available Nationwide
Available in 54+ metro areas across the United States