What services does Auxi Services provide?

Auxi Services provides property preservation, REO maintenance, multifamily turn services, commercial maintenance, emergency repairs, construction labor support, punch list completion, and drywall & paint services for lenders, property managers, institutional real estate owners, and general contractors nationwide.

Is the Auxi platform free to use?

Yes. The Auxi platform is 100% free for both property managers (clients) and vendors. There are no subscription fees, platform fees, or hidden costs. Clients pay only for the work completed, and vendors keep 100% of their earnings.

Does Auxi Services offer 24/7 emergency response?

Yes. Auxi provides 24/7 emergency repair services including water damage response, fire damage, storm damage, board-ups, and critical building failures. Call (888) 901-2894 for immediate dispatch.

What areas does Auxi Services cover?

Auxi Services operates nationwide with active service coverage in 31+ metro areas including Charlotte, Raleigh, Atlanta, Dallas, Tampa, Nashville, Orlando, Phoenix, Houston, Denver, Austin, Jacksonville, Memphis, Richmond, and more cities across the United States.

How do I become a vendor with Auxi Services?

Vendor registration is free. Visit our Vendor Portal to create your profile, upload compliance documents (W9, COI, licenses), and start receiving commercial maintenance, renovation, and emergency service work opportunities nationwide.

Does Auxi provide property preservation for lenders and servicers?

Yes. Auxi provides comprehensive property preservation services for vacant and REO properties including securing, board-ups, winterization, lawn maintenance, trash-outs, and inspections — with full FHA, VA, Fannie Mae, and Freddie Mac compliance and photo documentation.

How do I request a service estimate from Auxi?

You can request a free service estimate by filling out the contact form on our website, calling (888) 901-2894, or submitting a work order through the Auxi Client Portal.

Is Auxi Services a property management company?

No. Auxi Services is not a property management company. It is a technology platform and vendor management marketplace that connects property owners and managers with vetted maintenance contractors. Auxi handles vendor sourcing, vetting, matching, dispatch, work order tracking, and invoicing — but does not manage properties or tenants directly.

How does the AI vendor matching work?

Auxi's AI-powered platform matches work orders to the best-fit vendors based on trade expertise, geographic proximity, availability, past performance ratings, compliance status, and pricing competitiveness. This ensures clients get quality vendors quickly and vendors get relevant work opportunities.

What is the difference between open-bid and direct dispatch?

Open-bid jobs allow multiple vendors to submit competitive bids on a work order. The client reviews all bids and selects the best option. Direct dispatch assigns a single preferred vendor to the job without bidding. Open-bid is best for competitive pricing; direct dispatch is best for speed and trusted vendor relationships.

What types of properties does Auxi Services maintain?

Auxi Services maintains multifamily properties (apartments, condos), commercial properties (offices, retail, mixed-use), healthcare facilities (medical offices, clinics, hospitals), government and HUD-assisted properties, industrial facilities (warehouses, distribution centers), hotels and hospitality properties, HOA common areas, and single-family residential homes.

Does Auxi charge vendors any fees?

No. The Auxi platform is completely free for vendors. There are no subscription fees, no platform fees, and no per-job fees. Vendors keep 100% of their earnings. Vendors are paid via ACH or check for completed work.

Can I track the status of my work order?

Yes. The Auxi Client Portal provides real-time work order tracking including status updates, assigned vendor information, completion photos, and progress reports. Clients receive notifications at each stage of the process.

Does Auxi provide services for single-family homes?

Yes. Auxi Services provides residential maintenance and home repair services for single-family homes, townhomes, and residential communities. Homeowners can request plumbing, electrical, drywall, painting, HVAC, handyman, and emergency repair services through the free client portal.

What compliance standards does Auxi follow?

Auxi Services follows FHA, VA, Fannie Mae, and Freddie Mac guidelines for property preservation. For HUD-assisted properties, Auxi provides REAC and NSPIRE inspection preparation and repair services. All work is documented with photo verification for audit and compliance purposes.

How quickly can reo maintenance vendors reach my property?

In most metro areas, our vendors respond within 2 hours for emergencies and within 24-48 hours for standard service requests. Response times vary by location and service type.

Are Auxi vendors licensed and insured?

Yes. Every vendor in our network undergoes a multi-step vetting process including license verification, insurance validation, and COI collection. We track insurance expiration dates and re-verify credentials regularly.

How much does reo maintenance cost?

Pricing varies by scope, property type, and location. We provide transparent, itemized estimates with labor, materials, and fees broken out — no hidden charges. Contact us for a free quote.