What services does Auxi Services provide?

Auxi Services provides property preservation, REO maintenance, multifamily turn services, commercial maintenance, emergency repairs, construction labor support, punch list completion, and drywall & paint services for lenders, property managers, institutional real estate owners, and general contractors nationwide.

Is the Auxi platform free to use?

Yes. The Auxi platform is 100% free for both property managers (clients) and vendors. There are no subscription fees, platform fees, or hidden costs. Clients pay only for the work completed, and vendors keep 100% of their earnings.

Does Auxi Services offer 24/7 emergency response?

Yes. Auxi provides 24/7 emergency repair services including water damage response, fire damage, storm damage, board-ups, and critical building failures. Call (888) 901-2894 for immediate dispatch.

What areas does Auxi Services cover?

Auxi Services operates nationwide with active service coverage in 31+ metro areas including Charlotte, Raleigh, Atlanta, Dallas, Tampa, Nashville, Orlando, Phoenix, Houston, Denver, Austin, Jacksonville, Memphis, Richmond, and more cities across the United States.

How do I become a vendor with Auxi Services?

Vendor registration is free. Visit our Vendor Portal to create your profile, upload compliance documents (W9, COI, licenses), and start receiving commercial maintenance, renovation, and emergency service work opportunities nationwide.

Does Auxi provide property preservation for lenders and servicers?

Yes. Auxi provides comprehensive property preservation services for vacant and REO properties including securing, board-ups, winterization, lawn maintenance, trash-outs, and inspections — with full FHA, VA, Fannie Mae, and Freddie Mac compliance and photo documentation.

How do I request a service estimate from Auxi?

You can request a free service estimate by filling out the contact form on our website, calling (888) 901-2894, or submitting a work order through the Auxi Client Portal.

Is Auxi Services a property management company?

No. Auxi Services is not a property management company. It is a technology platform and vendor management marketplace that connects property owners and managers with vetted maintenance contractors. Auxi handles vendor sourcing, vetting, matching, dispatch, work order tracking, and invoicing — but does not manage properties or tenants directly.

How does the AI vendor matching work?

Auxi's AI-powered platform matches work orders to the best-fit vendors based on trade expertise, geographic proximity, availability, past performance ratings, compliance status, and pricing competitiveness. This ensures clients get quality vendors quickly and vendors get relevant work opportunities.

What is the difference between open-bid and direct dispatch?

Open-bid jobs allow multiple vendors to submit competitive bids on a work order. The client reviews all bids and selects the best option. Direct dispatch assigns a single preferred vendor to the job without bidding. Open-bid is best for competitive pricing; direct dispatch is best for speed and trusted vendor relationships.

What types of properties does Auxi Services maintain?

Auxi Services maintains multifamily properties (apartments, condos), commercial properties (offices, retail, mixed-use), healthcare facilities (medical offices, clinics, hospitals), government and HUD-assisted properties, industrial facilities (warehouses, distribution centers), hotels and hospitality properties, HOA common areas, and single-family residential homes.

Does Auxi charge vendors any fees?

No. The Auxi platform is completely free for vendors. There are no subscription fees, no platform fees, and no per-job fees. Vendors keep 100% of their earnings. Vendors are paid via ACH or check for completed work.

Can I track the status of my work order?

Yes. The Auxi Client Portal provides real-time work order tracking including status updates, assigned vendor information, completion photos, and progress reports. Clients receive notifications at each stage of the process.

Does Auxi provide services for single-family homes?

Yes. Auxi Services provides residential maintenance and home repair services for single-family homes, townhomes, and residential communities. Homeowners can request plumbing, electrical, drywall, painting, HVAC, handyman, and emergency repair services through the free client portal.

What compliance standards does Auxi follow?

Auxi Services follows FHA, VA, Fannie Mae, and Freddie Mac guidelines for property preservation. For HUD-assisted properties, Auxi provides REAC and NSPIRE inspection preparation and repair services. All work is documented with photo verification for audit and compliance purposes.

Is Auxi Services cheaper than Thumbtack?

For single small projects, Thumbtack may be cheaper since it's a consumer marketplace. But for property managers with recurring maintenance needs, Auxi's consolidated pricing, NET-30 terms, and quality guarantees deliver lower total cost of ownership — no rework, no no-shows, no disputes.

Can I use Thumbtack for commercial property maintenance?

Thumbtack is designed for homeowners, not commercial property managers. It lacks features like recurring scheduling, consolidated invoicing, COI tracking, and emergency dispatch that property managers need.

Does Auxi Services have vendors in my area?

Auxi operates in 50+ metro areas across the US with a vetted vendor network. Check our service areas page or contact us to confirm coverage in your market.

COMPARISON

Auxi Services vs. Thumbtack: Which Is Better for Property Maintenance?

Both connect you with contractors. But only one is built for property managers who need reliable, vetted, recurring maintenance at scale.

Auxi Services

Auxi Services is a full-service property maintenance platform that vets, manages, and coordinates vendors for multifamily, commercial, and institutional properties — with transparent pricing, dedicated account management, and quality guarantees.

Thumbtack

Thumbtack is a consumer-facing marketplace that connects individual homeowners with local service professionals for one-off projects. It is not designed for commercial property management or recurring maintenance programs.

Feature	Auxi Services	Thumbtack
Built for Property Managers	Purpose-built for multifamily, commercial, and institutional properties with recurring maintenance needs	Consumer marketplace designed for one-off homeowner projects
Vendor Vetting	Multi-step vetting: license verification, insurance validation, COI collection, background checks, performance history	Basic background check; vendor self-reports credentials
Pricing Transparency	Itemized estimates with labor, materials, and fees broken out; no surprise charges	Vendors set their own prices; wide variability and no standardized pricing
Recurring Maintenance	Scheduled maintenance programs with automated work order generation	No recurring scheduling; each project is a separate request
Emergency Response	24/7 emergency dispatch with sub-2hr response in most markets	No emergency dispatch; dependent on individual vendor availability
Account Management	Dedicated account manager and dispatch contact for every client	No account management; you manage each vendor relationship yourself
Quality Guarantee	Quality review process with rework guarantees and vendor performance scoring	No quality guarantee; disputes handled case-by-case
Invoicing & Payments	Consolidated monthly invoicing, NET-30 terms, ACH/check/CC	Per-project payment; no consolidated billing or NET terms
Best For	Property managers, facility managers, REO asset managers, HOAs	Homeowners needing one-time repairs

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Auxi Services vs. Thumbtack: Which Is Better for Property Maintenance?

Auxi Services

Thumbtack

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