HOA Common Area Maintenance and Repair Program

🔧 The Challenge

A 320-home HOA was dissatisfied with its existing landscaping and common area maintenance vendor. Service was inconsistent, communication was poor, and the community's entrance, common areas, and walking trails were showing visible neglect. Resident complaints to the board were increasing, and the community's reputation was affecting home values. The board needed a reliable partner who could handle landscaping, irrigation, pool maintenance, playground upkeep, and common area repairs.

💡 Our Solution

Auxi implemented a comprehensive common area management program. A dedicated community liaison was assigned as the single point of contact for the HOA board. The program included weekly landscaping service, irrigation management, monthly pool maintenance and chemical balancing, quarterly playground safety inspections, and ongoing common area repairs. A community portal was set up where residents could submit maintenance requests and track resolution status. Monthly photo reports were provided to the board showing completed work.

✅ The Outcome

Community appearance improved dramatically within 30 days. Resident complaints dropped by 80 percent. Maintenance costs decreased 18 percent from $78,000 to $64,000 annually through more efficient scheduling and consolidated services. The community portal reduced board administrative time by an estimated 10 hours per month. Home values in the community increased 6 percent in the first year, outpacing the surrounding market, partly attributed to improved curb appeal.

Project Photos