Commercial Office Building Janitorial Program Optimization

🔧 The Challenge

A Class A office building was experiencing tenant complaints about restroom cleanliness, trash removal, and general maintenance. The existing janitorial contractor was billing $8,500 per month but delivering inconsistent results. The building owner needed to improve quality without increasing costs.

💡 Our Solution

Auxi conducted a scope audit, identifying areas where the existing contractor was overbilling and areas being neglected. We replaced the contractor with a vetted janitorial provider and implemented a detailed scope of work with daily checklists, quality inspections, and photo documentation. Restroom cleaning frequency was increased during business hours, and night crew focused on deep cleaning and floor care.

✅ The Outcome

Janitorial costs decreased 22 percent to $6,600 per month ($22,800 annual savings). Tenant satisfaction scores improved from 3.2 to 4.7 out of 5. Restroom complaints dropped to zero within 30 days. The new contractor achieved a 98 percent quality inspection pass rate.

Project Photos