120-Room Boutique Hotel Renovation: Off-Season Completion with Zero Revenue Loss

🔧 The Challenge

The hotel had not been renovated in 12 years and was losing market share to newer competitors. Guest reviews cited outdated rooms, worn carpeting, and aging bathrooms. The ownership group needed a complete renovation but could only close for 10 weeks during the off-season. The project required coordination of flooring, painting, bathroom fixtures, furniture installation, lighting, and millwork across 120 rooms plus lobby and corridor areas.

💡 Our Solution

Auxi Services deployed 6 simultaneous work crews, each handling a floor of 20 rooms. A just-in-time material delivery system eliminated storage issues. Daily quality inspections ensured consistent standards across all rooms. A dedicated project manager coordinated all trades, and a real-time progress dashboard gave ownership group visibility. Furniture, fixtures, and equipment (FF&E) were pre-staged off-site for rapid installation.

✅ The Outcome

All 120 guest rooms and common areas renovated in 8 weeks, 2 weeks ahead of schedule. Guest satisfaction scores jumped from 3.2 to 4.6 out of 5. Average daily rate increased by 18%. Occupancy rates rose 22% in first quarter post-renovation. Project completed $320,000 under budget. Hotel reopened 2 weeks early, capturing additional peak-season revenue.

Project Photos